1 reviews | Active since Dec 2016

10 Jan 2018, 13:26

Regret

I dont understand why the whole collections call center agent must call me. I did send emails and made calls requesting an arragement but no-one wanted to understand. After at work was notified that my contract will not be renewed. I did call and asked to be changed to 12months from 6 months but no one cared now you wanna take me to the lawyers. I did put in early notice but you rejected my request

0
Replies (2)
Capfin
Capfin's reply11 Jan 2018, 09:02
Official

Good day Ms Thela

Thank you for bringing your concern regarding our Collections process to our attention.

We will be in contact with you to discuss the matter and hope to resolve your issue satisfactorily.

Kind Regards

Customer Service

Best regards,

Capfin
Capfin's reply17 Jan 2018, 14:38
Official

Good day Ms Thela

We are pleased to have engaged with you and that your situation has been resolved.

For any further assistance please call us on *** or email *** .

Kind Regards

Customer Service

Best regards,