RT
Rizea T
1 reviews | Active since Feb 2018
28 Feb 2018, 22:34
Refund due asap!
HI
I am new to capfin. Upon our agreement I was informed I would be debited monthly for an amount of R***.** However, I was debited twice this month for different amounts. I do have other obligations and my husbands birthday is tomorrow. My last bit of money is now gone and cannot even buy a cake! I also did not receive any contract or information as informed upon my request. This is not acceptable. This is ****************. I want my money refunded asap!
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Replies (2)
Capfin's replyOfficial
01 Mar 2018, 09:29Good day Ms Hanslo
Thank you for your feedback.
We will follow up on the payments made and contact you with an update shortly. Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Customer Service
Best regards,
Capfin's reply01 Mar 2018, 09:29
Official
Good day Ms Hanslo
Thank you for your feedback.
We will follow up on the payments made and contact you with an update shortly. Please accept our sincere apologies for any inconvenience caused.
Kind Regards
Customer Service
Best regards,
Capfin's replyOfficial
03 Mar 2018, 12:25Good day Ms Hanslo
Our customers' satisfaction is of utmost importance to us, which is why we are very pleased that your query is now resolved.
For any further assistance please call us on *** or email *** .
Kind Regards
Customer Service
Best regards,
Capfin's reply03 Mar 2018, 12:25
Official
Good day Ms Hanslo
Our customers' satisfaction is of utmost importance to us, which is why we are very pleased that your query is now resolved.
For any further assistance please call us on *** or email *** .
Kind Regards
Customer Service
Best regards,