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Mmantwa M
1 reviews | Active since Nov 2023
29 Nov 2023, 11:48
Refund
I Settled the amount owing, when calling the call centre theey said they can see the payment is reflecting on their system but they need a proof of that deposit before I can be refunded what is due to me. How can
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Replies (5)
Capfin's replyOfficial
29 Nov 2023, 12:02 Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Capfin's reply29 Nov 2023, 12:02
Official
Good day
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query.
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Mmantwa M's updateReviewer Update
29 Nov 2023, 12:04After sending proof of deposit I have to wait for 2business working days. That's absolutely nonsense
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Mmantwa M's update29 Nov 2023, 12:04
Reviewer Update
After sending proof of deposit I have to wait for 2business working days. That's absolutely nonsense
Capfin's replyOfficial
29 Nov 2023, 12:39 Good day
Thank you for alerting us to your query. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Capfin's reply29 Nov 2023, 12:39
Official
Good day
Thank you for alerting us to your query. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
Thank you for alerting us to your query. One of our dedicated consultants will be in contact with you to assist with your query.
Sincerely
Capfin Customer Services
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Mmantwa M's updateReviewer Update
29 Nov 2023, 13:55I have send my details
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Mmantwa M's update29 Nov 2023, 13:55
Reviewer Update
I have send my details
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Mmantwa M's updateReviewer Update
29 Nov 2023, 13:56 Taking this further
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Mmantwa M's update29 Nov 2023, 13:56
Reviewer Update
Taking this further