1 reviews | Active since Sept 2018
Reduce the instalment
I called Capfin trying to reduce the instalment due to financial difficulties but I was told that they will not be able to do so I reversed debit order then I get a call from Capfin consultant saying we are making arrangement for new instalment but she never mention that it will be added on the current instalment, then to my surprise I receive an sms saying that they will be adding R 1 000.00 extra on my current instalment, how can they add as I wanted to reduce
Good day Mr Khubheka
We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution.
Please expect communication from one of our team members soon. We apologize for the inconvenience caused.
Kind Regards
Customer Service
Best regards,
Good day Mr Khubheka
We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution.
Please expect communication from one of our team members soon. We apologize for the inconvenience caused.
Kind Regards
Customer Service
Best regards,
Good day Mr Khubheka
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards
Customer Service
Best regards,
Good day Mr Khubheka
We are pleased to have engaged with you and that your situation has been resolved.
For any further assistance please call us on *** or email *** .
Kind Regards
Customer Service
Best regards,