REALY CAPFIN

I app**** & was approved for a loan from Capfin on Saturday morning 29/05/2021,subject to the registration of a debit order. I was informed that my bank would be in contact... (I cannot recall if they told me what form this contact would be)... I seem to remember that my first call was on "Moanday" 31/05/2021 to enquire about the progress... & I was asked then if I had received a SMS from my bank?is that what that error application or whatever ever it was I saw on Saturday 29/05/2021... I was certainly not told that I would only have 2min to "reply" and if I "stuffed"it up because off "ignorance" by me, of the process it would take a @$$(43¥=•34■[!#%¥....off "calls"..."emails" & "patience".... Really CAPFIN... I Dont appreciate or deserve this.. I "PLEADED"with your call operators to please make an effort try and resolve this... I sent emails "PLEADING" for someone to "PLEASE" make an effort... Something's is wrong... I was explained the process....I know it backwards...obviously something is wrong in the process....can someone just make an "EFFORT"was all I asked for....got 'STONEWALLED" every time..

I am a recently "FULLY PAID UP"...customer.. As a "MATTER" off "FACT"...the loan was "SETTLED LONG B4 the term of the contract was "DUE"... "FACTS"that you have records off... It is now "Moanday" 07/06/2021...19h00 something by the time I post... 10DAYS & COUNTING.....is that acceptable CAPFIN...no matter your STONEWALLING explanations....

IS IT ACCEPTABLE ... I AM DISMAYED....