TM
Thutoneo M

1 reviews | Active since May 2017

06 Nov 2023, 14:42

prescription of debt letter

Iv called in several times now to request assistance to get paid up/letter of prescription of debt but i end up getting no assistance, your assistance will be appreciated. i can be contacted on *** or ***

0
Replies (4)
Capfin
Capfin's reply06 Nov 2023, 14:52
Official
Good day
 
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you. 
 
We apologise for any inconvenience this may have caused you. 
 
Sincerely
Capfin Customer Services
TM
Thutoneo M's update07 Nov 2023, 15:11
Reviewer Update
I have been waiting for feedback regarding the description of debt letter. i was asked to contact consumer friend of which i did but they referred me back to capfin which i communicated that to capfin. their consultant called me to say the matter has been referred to their debt review department and they will feedback. Can someone please provide feedback on ***
Capfin
Capfin's reply07 Nov 2023, 15:21
Official
Good day
 
Thank you for getting in touch with us. An investigation into your query is underway. 
 
Please accept our sincere apology for any inconvenience this may have caused you.

Sincerely
Capfin Customer Services
Capfin
Capfin's reply09 Nov 2023, 08:05
Official
Good day

Thank you for allowing us the opportunity to resolve your query.

For further assistance, please call us on *** or email *** 

Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00

Kind regards
Capfin Customer Services