POOR SERVICES IF ANY SERVICE.
CAPFIN HAS NO CUSTOMER SERVICE AT ALL, I phoned them everyday for a week to sort out my problem and today when they said they will phone me back again as the previous times as well never heard off them. They received a double payment from me and are refusing to refund me my 1 payment back. Every person I speak to has another story never the same excuse. I am very very disappointed in there non existing services. And every time you call you have to explain to every single person the hole situation AGAIN because nobody does the effert to make a note on the system. Evan the supervisers refuse to talk to a person.
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Replies (1)Capfin's replyOfficial
08 Sept 2022, 11:40Good day
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologize for any inconvenience this may have caused you.
Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologize for any inconvenience this may have caused you.
Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Capfin's reply08 Sept 2022, 11:40
Official
Good day
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologize for any inconvenience this may have caused you.
Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
Thank you for bringing this matter to our attention, we take these types of concerns very serious and apologize for any inconvenience this may have caused you.
Please allow us to investigate the matter and get back to you.
Sincerely
Capfin Customer Services
