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Casandra T

1 reviews | Active since Dec 2022

19 Dec 2022, 11:04

poor service

very unprofessional they do not value their customers at all, this year they have decided to debit on the 19th. i have called and arrange with them to debit on the agreed date they have failed and leave my account on a minus balance

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Replies (3)
Capfin
Capfin's reply19 Dec 2022, 11:27
Official
Good day,
 
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. 
 
Please accept our sincere apology for any inconvenience this may have caused you.
 
Sincerely
Capfin Customer Services
CT
Casandra T's update19 Dec 2022, 11:31
Reviewer Update
I will be patiently waiting because one of your consultants by the name of NOLUVUYO told me that I cannot get the money that was debited already, the money that was there in my accounts was R1500 so something urgent
Capfin
Capfin's reply19 Dec 2022, 12:05
Official
Good day 
 
Thank you for getting in touch with us. An investigation into your query is underway. 
 
Please accept our sincere apology for any inconvenience this may have caused you. A consultant will be in contact with you shortly.
 
Sincerely
Capfin Customer Services