RP
Richard P
1 reviews | Active since Jun 2018
30 Apr 2019, 08:55
Poor People S****s
I think its really poor that Capfin would phone me so rudely to ask why my account is in arrears when its not. The consultant in collections should brush up on her phone etiquette and people s****s. She should first see if the account is in arrears before making abrupt accusations.
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Capfin's replyOfficial
30 Apr 2019, 12:15Good day Richard Potgieter
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards,
Customer service
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards,
Customer service
Capfin's reply30 Apr 2019, 12:15
Official
Good day Richard Potgieter
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards,
Customer service
Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.
This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.
Kind regards,
Customer service