AB
Abdurragiem B
1 reviews | Active since Apr 2011
16 May 2025, 17:40
POOR PATHETIC SERVICE
I made an attempted application for a loan. They declined it claiming that I have an outstanding loan which was handed over. I advised them & made my email, in response to there claim to the customer service manager. I received a response that my "account was sold to MDS". Must I smell who's MDS???? I responded in Afrikaans, that I don't have a loan with Capfin, which I addressed to the: CUSTOMER SERVICES MANAGER. Await there response now.
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Capfin's replyOfficial
17 May 2025, 07:06Good day,
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Capfin's reply17 May 2025, 07:06
Official
Good day,
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will investigate your query and have one of our consultants get back to you.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services