Poor communication

I previously had a capfin loan of R2000, and i went under debt review and the account was also added to my debt review. I payed off everything before the actually time given by debt busters and was issued with a clearance certificate and same was provided to relevent credit bureaus. But when i tried getting credit to my suprise capfin has listed me as paying them an amount of R+-7500 a month and that makes it difficult to obtain any financial assistance. I contacted capfin and the said they will fix the matter and even contacted transunion and compuscan still they have not removed the error. i have send them numerous email all i get is they automated email response. I am really frustrated and in need of help.