kN
khangelwa N
1 reviews | Active since May 2021
13 Sept 2021, 10:34
please assist as you are damaging my credit profile
Hi Capfin
Can you guys please inform all the Credit Bureaus that you have sold the account to DMC3 as according to the law you are not allowed to list me twice , As i am checking on my report you listed me twice .3 of the big Bureaus are not informed and that is causing problem for me score wise.
Your prompt action and response will be much appreciated.
kind Regards
Helpful (0)
Replies (3)0
Replies (3)
Capfin's replyOfficial
13 Sept 2021, 10:58 Good day Khangelwa Nxele
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply13 Sept 2021, 10:58
Official
Good day Khangelwa Nxele
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for bringing your concerns under our attention. An investigation into your query is underway and we will keep you updated on its progress.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
kN
khangelwa N's updateReviewer Update
14 Sept 2021, 10:25Good Day Team
Thank you for getting back to me, can you please advise when will the account be updated on the Bureaus side? how soon can i get the confirmation.
Kind Regards
Thank you for getting back to me, can you please advise when will the account be updated on the Bureaus side? how soon can i get the confirmation.
Kind Regards
kN
khangelwa N's update14 Sept 2021, 10:25
Reviewer Update
Good Day Team
Thank you for getting back to me, can you please advise when will the account be updated on the Bureaus side? how soon can i get the confirmation.
Kind Regards
Thank you for getting back to me, can you please advise when will the account be updated on the Bureaus side? how soon can i get the confirmation.
Kind Regards
kN
khangelwa N's updateReviewer Update
05 Oct 2021, 09:20Capfin Team
I waited and waited for you to do what is excepted from you ,but you didn't do anything about my query. the according to the law you not allowed to list a consumer twice. since you sold your account to DMC you were supposed to closed your on eon Experian and all other Bureaus.
i expect soon response before i spread your cruelty and unfairly treatment that you are giving your consumers.
regards
I waited and waited for you to do what is excepted from you ,but you didn't do anything about my query. the according to the law you not allowed to list a consumer twice. since you sold your account to DMC you were supposed to closed your on eon Experian and all other Bureaus.
i expect soon response before i spread your cruelty and unfairly treatment that you are giving your consumers.
regards
kN
khangelwa N's update05 Oct 2021, 09:20
Reviewer Update
Capfin Team
I waited and waited for you to do what is excepted from you ,but you didn't do anything about my query. the according to the law you not allowed to list a consumer twice. since you sold your account to DMC you were supposed to closed your on eon Experian and all other Bureaus.
i expect soon response before i spread your cruelty and unfairly treatment that you are giving your consumers.
regards
I waited and waited for you to do what is excepted from you ,but you didn't do anything about my query. the according to the law you not allowed to list a consumer twice. since you sold your account to DMC you were supposed to closed your on eon Experian and all other Bureaus.
i expect soon response before i spread your cruelty and unfairly treatment that you are giving your consumers.
regards