ED
Erin D

1 reviews | Active since Jun 2018

01 Oct 2018, 11:01

****ed at CAPFIN

Not professional at all. My mum got a sms saying she can borrow R2000. She used the ussd and it said she can borrow R2000. She has a account with Capfin and that is why she could borrow again.She was very relieved as she needed the money to pay bills and do maintenance in the house.The next day she received a sms saying she does not qualify.What **** is that.You keep our dam hopes up.We can afford this loan as my mum get a salary every month and its a debit order.Giving false hope to your clients. Its pathetic. I will NEVER recommend capfin 2 any of my friends and family mxm.Go to hell.We were looking forward on some financial help.

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Replies (2)
Capfin
Capfin's reply01 Oct 2018, 11:26
Official
Good day Erin Domingo Thank you for taking the time to contact us regarding your concerns about our Loan application process. Your request is being attended to and a specialist consultant will make contact with you shortly. Kind Regards, Customer Services

Best regards,

Capfin
Capfin's reply04 Oct 2018, 11:18
Official

Good day Erin Domingo

Our customers' satisfaction is of utmost importance to us, which is why we are very pleased that your query is now resolved.

For any further assistance please call us on *** or email *** .

Kind Regards,

Customer Services

Best regards,