1 reviews | Active since Apr 2012

17 May 2017, 08:01

Pestering calls wrong info

<p>I have been pestered with calls from very rude staff at Capfin for some time now. They are looking for a Miss RWEXU. I have told them that I am not the person they are looking for and have requested that they remove my phone number from their system. They just put the phone down and call again. the last call was today at 7:50 AM. When I asked the lady her name she put the phone down. Very rude!</p> <p>Please stop harassing me!</p>

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Replies (2)
Capfin
Capfin's reply17 May 2017, 09:29
Official

Good day Ernest

Thank you for communicating your concerns to us and for the opportunity to investigate your complaint.

This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.

Kind Regards,

Customer Service

Best regards,

Capfin
Capfin's reply17 May 2017, 13:20
Official

Good day Ernest

Thank you for allowing us time to engage you regarding your concerns. We are please to confirm that the matter is resolved.

Feel free to call us on *** or email *** for any further assistance.

Kind regards

Customer Service

Best regards,