gB
grizelda B
1 reviews | Active since Dec 2012
19 Nov 2015, 14:16
PERSONAL INFORMATION BEING USED BY UNKNOWN INIVIDU
It is with a bit of irritation that after numerous phone calls and promises to remove my personal details from an unknown individuals portfolio, i have once again received an sms on behalf of this person asking this person to pay their accounts. I am not M S L MADISHA and hereby request you find her with the help of the South African Police Force and charge her for giving you false information and for using someone elses personal details.<br> <br> i am on the verge of taking all the creditors who has been sms'ing me to the ONBUDSMAN.<br> <br> PLEASE SORT THIS OUT AND REMOVE MY DETAILS OR I WILL HAVE TO TAKE THIS MATTER FURTHER
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Replies (1)Capfin's replyOfficial
19 Nov 2015, 15:07Hello GB03,
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused.
We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused.
We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
Capfin's reply19 Nov 2015, 15:07
Official
Hello GB03,
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused.
We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused.
We will contact you soonest to discuss the matter further.
Kind Regards,
Customer Services
