Payments

I was given this information to make payment,<br> Capfin Banking Details<br> Account name: SVF UK t/a Capfin<br> Bank: FNB<br> Account number: 62...<br> Your personal reference: 83...<br> I have made a payment for my account at FNB ATM with reference as my ID but lost my slip .On the SMS I received from Capfin to pay my account is not saying I should sent proof of payment, so I assume by using my id number as a reference it will help them to allocate the money to my account. A lady called me in the morning to ask me if I did really made a payment I said yes but she said she will not allocate the money to my account.The challenge I am having I made a payment in Kempton Park on my way to Durban its hard for me to turn around to Kempton park FNB to get proof of payment I have made on the ATM. VERY DISAPPOINTED WITH THE SERVICE!!!<br> <br> They were supposed to be clear in their communication to clients. The should at least say after making payments sent us a proof of payment , that was never said on their communication.<br> <br>