nO
natasha O'Riley

1 reviews | Active since Feb 2013

30 Jan 2025, 16:07

Pathetic service

DONT EVER GET A LOAN WITH THESE PEOPLE THERE INSURANCE DEPARTMENT IS PATHETIC DONT APPROVE UR CLAIM AFTER YOU LOOSE UR JOB FOR A SECOND TIME... AND THEN YOU GET HANDED OVER AND CANT ACCESS UR STATEMENT.

0
Replies (2)
Capfin
Capfin's reply30 Jan 2025, 16:58
Official
Good day,
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact with you. 
 
Sincerely
Capfin Customer Services

nO
natasha O'Riley's update01 Apr 2025, 15:29
Reviewer Update
Last email i was told that you are sending an email to the insurance department and to date no response.
7Feb-
Good day Ms Oriley

We have escalated the matter to Abacus Life for assistance.
Should you require any further assistance or information, please email us on ***.