Pathetic service

So annoyed with Capfin bad service, Since last year November I have had issues with them after being retrenched they don't insurance to cover your debt and they say you must make an arrangement you call in and they say you can't get an arrangement. This year July I was sent an offer as a reduced payment arrangement which I accepted and paid. Yet I still get calls from not paying and they handing me over to the attorneys.

They say there calls are recorded for quality and training purposes. Yet I dont see this system beneficial. Because I asked the consultant numerous times check the notes on your system and try and resolve my query. No one calls me back to say your payment issue it sorted out. My bank account is in a minus cause they keep loading the full payment and not the 2 payment arrangements they have give me. I get calls every week and I explain myself every week the same story. I dont want to deal with consultants anymore I want to speak to a manager that can sort this out its making me angry with all this call and sms's from capfin.

I will never do business with you again... Zero star rating for you 👎