pathetic

<p> </p> <p>After waiting almost 3 days for a call they suddenly after taking my bank details and telling me I qualify for a loan they tell me I'm not permanently employed wich is a crock of bull, because I've been with my employer since Dec 2014 so how *********** can one person be? I have a family medical emergency so how is it just okay to get someones hopes up just to let u down in a second after telling you that u qualify and taking ur banking details so how is this fair to me of how is this matter going to be rectified. This is absolutely the poorest customer service I have ever experienced in my life. I want this matter delt with and rectified, because it's *********** people working there and not doing their job. I want feedback regarding this matter A.S.A.P or I'm taking this matter further.</p>