NM
Neo M

1 reviews | Active since Jun 2018

20 Dec 2018, 01:50

Paid up the capfin loan but still deduct in my account

I paid up all of my capfin loan and they even refunded me back extra money I paid on the 6th which I paid all of it on the 5th of December they came back again and tried deducting on the 7th agates I paid all of the money now the my deducted again on the 20th and I don’t owe them I am very angry with capfin because they messing up my account and if this is a case I will never ever do business with you guys ever again and all I want is my money reversed back into my account.

0
Replies (2)
Capfin
Capfin's reply20 Dec 2018, 09:04
Official
    Good day Neo Mogale

 Thank you for contacting us with your feedback.

 Please accept our apologies for any inconvenience caused. An investigation into this matter is underway and  we will contact you as soon as we can.


Kind regards,
Customer services.
Capfin
Capfin's reply20 Dec 2018, 13:42
Official
   Good day Ms Mogale

Kindly note our customers' satisfaction is of utmost importance to us, which is why we are very pleased that your query is now resolved.
 For any further assistance please call us on *** or email *** .

Kind regards,

customer services