LS
Lumkile S
1 reviews | Active since Jun 2015
25 Oct 2021, 16:17
PAID UP LETTER + CREDIT PROFILE UPDATE!!!
I settled my loan with Capfin. Called the accounts/customer service; I need a settlement letter and my credit profile to be updated accordingly ( Been calling numerous times and I kept holding on for over 1hour each time I called.
Please close my account, provide settlement letter and update info with credit bureaus please...
Many thanks
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Replies (2)0
Replies (2)
Capfin's replyOfficial
25 Oct 2021, 17:06Good day Lumkile Sicina
Thank you for getting in touch with us. We will look into your query and will follow up with you shortly on the outcome.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will look into your query and will follow up with you shortly on the outcome.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply25 Oct 2021, 17:06
Official
Good day Lumkile Sicina
Thank you for getting in touch with us. We will look into your query and will follow up with you shortly on the outcome.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We will look into your query and will follow up with you shortly on the outcome.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's replyOfficial
26 Oct 2021, 08:58Good day Lumkile Sicina
Your query has been investigated and we are happy to advise that it has been resolved.
For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 - 18:00
* Saturday and Public Holidays 08:00 - 13:00
Kind regards
Capfin Customer Services
Your query has been investigated and we are happy to advise that it has been resolved.
For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 - 18:00
* Saturday and Public Holidays 08:00 - 13:00
Kind regards
Capfin Customer Services
Capfin's reply26 Oct 2021, 08:58
Official
Good day Lumkile Sicina
Your query has been investigated and we are happy to advise that it has been resolved.
For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 - 18:00
* Saturday and Public Holidays 08:00 - 13:00
Kind regards
Capfin Customer Services
Your query has been investigated and we are happy to advise that it has been resolved.
For further assistance, please call us on *** or email ***.
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 - 18:00
* Saturday and Public Holidays 08:00 - 13:00
Kind regards
Capfin Customer Services