KM
Keabetswe M

1 reviews | Active since Mar 2012

26 May 2015, 11:14

Paid up letter

Shocking service indeed. my account was long time paid up and closed. To my surprise my name still reflects as a default from itc. Iv called in yesterday informing them that I need the paid up letter and the should update their records with ITC. I was advised to wait for 7days for the letters to be sent. Why 7 days? I need that letter asap as my home loan has been rejected because of you guys. Please contact me asap.<br> <br>

0
Replies (1)
Capfin
Capfin's reply26 May 2015, 11:41
Official
Hello Omza,

Thank you for bringing this matter to our attention.

We are very sorry to hear about the situation. One of our consultants will be in contact with you shortly.

Kind regards
Customer Service