KM
Keneiloe M

1 reviews | Active since Jul 2016

27 Oct 2016, 16:44

Paid up letter

<p>Can I please have my paid up letter already.</p>

0
Replies (3)
Capfin
Capfin's reply28 Oct 2016, 11:28
Official

Hello Keneiloe Mthembu

We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution. Please expect communication from one of our team members soon.

We apologize for the inconvenience caused.

Kind regards,

Customer Service

KM
Keneiloe M's update28 Oct 2016, 11:33
Reviewer Update

Good day,

I have been calling back and forth, instead i am told a paid up latter cant be generated because i owe, I settled my account on the 20th, how is it that i am owing, there are no funds in my account, instead I incurred bank charges. Please attend to this matter ASAP. I cant get hold of the finance people, a request has been sent out to them 3 days ago.

Regards,

Keneiloe

Capfin
Capfin's reply28 Oct 2016, 16:51
Official

Hello Keneiloe Mthembu

Our customers' satisfaction is of utmost importance to us, which is why we are very pleased that your query is now resolved.

For any further assistance please call us on *** or email ***

Kind regards,

Customer Service