LT
Lulama T

1 reviews | Active since Nov 2018

05 Apr 2019, 13:45

Paid up Account not updated on Credit Bureau

I have settled and paid my account, however my name has not been cleared on the Bureau no one is willing to assist me.

0
Replies (2)
Capfin
Capfin's reply08 Apr 2019, 11:05
Official
 Good day Ms Lulama Tinta

We value your feedback and will investigate the reasons that your profile has not been updated at the credit bureau. We will be in contact shortly. Please accept our sincere apologies for any inconvenience caused.

Kind regards

customer services. 
Capfin
Capfin's reply09 Apr 2019, 11:35
Official
   | Good day Ms Lulama Tinta

We have investigated your query and are happy to advise that the matter is now resolved .
Your account information has been sent to the relevant credit bureau for update and our office has been in contact with you. 
 For any further assistance please call us on *** or email *** .

kind regards,

Customer Services