OVER DEBITED!
I paid off my loan last month which was November. The loan is paid off for some reason which I don't know why Capfin didn't close my account. The deducted exactly the full funds from my account as the previous months. My loan agreement was 12 months which I started paying December last year, my last month to pay off my loan was last month "November" . I called Capfin they confirmed that last month was my last payment. To my surprise the still they kept my account apen! I need this matter solved and my money back ASAP!
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Capfin's replyOfficial
11 Dec 2020, 08:39Good day Ave Snawo Silulwane
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
Capfin's reply11 Dec 2020, 08:39
Official
Good day Ave Snawo Silulwane
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query and have a dedicated member of our team contact with you shortly.
Sincerely
Capfin Customer Services