Online application is a waste of time.

I am rtying to apply for a loan online, i made a mistake by adding the monthly deductions and monthly living expenses. I only realised later that i was not suppose to add them, when i try to edit (reduce) the amount it does not allow me. I called their call cent to ask them to assist me because i need the money urgently, the lady thai i spoke to told me to send a screen shot to their email, which i did, still no response until now. I am so frustrated because i am stuck, cant submit my application. I even called them to assist me telephonically, the tolme that the wont because i app**** online, mxm. What is the use of having a call centre if you cant assist your clients telephonically? I dont think i will ever use or recomend capfin to anyone. You dont care about your clients, your system is useless.