ND
Nakediya D
1 reviews | Active since Aug 2023
17 Feb 2025, 16:50
**** off
I’d like to make a formal complain before I escalate to relevant department . I have no loans with Capfin nor do I owe you guys anything however I am been harassed with calls from your consultants every 10 mins. I would like my number removed from you system as you are now violating my rights. You continuously call and drop the call on my ear this is frustrating. Remove my ******* number and tell Sindiswa I said not to call. I will really escalate this to the relevant governing body as you guys do not understand that I do not know the person nor do I owe you.
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Replies (2)
Capfin's replyOfficial
18 Feb 2025, 08:27Good day
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply18 Feb 2025, 08:27
Official
Good day
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Thank you for communicating your concerns to us. We are attending to your query and will be in contact with a speedy resolution.
Your query has been assigned to a consultant who will contact you shortly.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
19 Feb 2025, 11:08Good day
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00Kind regards
Capfin Customer Services
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00Kind regards
Capfin Customer Services
Best regards,
Capfin's reply19 Feb 2025, 11:08
Official
Good day
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00Kind regards
Capfin Customer Services
Thank you for allowing us the opportunity to engage with you, we are pleased to inform you that your query has been resolved.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00Kind regards
Capfin Customer Services
Best regards,