NOT UPDATING MY CREDIT PROFILE

On the 3/01/2016 at 15:31 i wrote a complaint about Capfin who doesn't want to send me the paid up letter and update the account in my credit profile that its completed or paid up ...i received calls from Chantell Rousseau and the other lady i cant remeber her name and they promised to resolve the matter urgent however till today the is still open in my profile... I AM ASKING THEM ONE<br> MORE TIME TO UPDATE MY PROFILE AS THIS IS ****ING ME OFF....<br> CAPFIN SERVICE IS VERY PATHERTIC AND ANNOYING I DONT KNOW IF THEY ARE ENJOYING WHEN CUSTOMERS ARE ALWAYS COMPLAINING ABOUT THEIR POOR SERVICE....<br> I DEMAND THAT MY CREDIT PROFILE MUST BE UPDATED.