1 reviews | Active since Jul 2012
NOT HAPPY WITH THE SERVICE
<p>Dear Hellopeter.</p> <p> </p> <p>I have beenn paying Capfin via VVM Debt Collectors and I paid them up long time ago (April) but when I call capfin to check they always tell me that I have been handed over still, they first advised me to send them the paid up letter which I requested from VVM and forwaded it to them on the 20th of May and then I called to check end of June they told me to send again but today again I called and the profile is still saying I have been handed over and then the lady asked me to again resend. How many times am i going to resend? Pls Hellopeter can you assist.</p>
Good day Duduzile
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction.
We apologise for the inconvenience and frustration this has caused you.
Our office will be in contact with you shortly.
Kind Regards,
Customer Service
Good day Duduzile
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction.
We apologise for the inconvenience and frustration this has caused you.
Our office will be in contact with you shortly.
Kind Regards,
Customer Service
Good day Duduzile
Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.
For any further assistance please call us on ********** or email ********** .
Kind Regards,
Customer Service
Good day Duduzile
Excellent service is very important to us and we value all the feedback from our customers. We are pleased your concern has been resolved.
For any further assistance please call us on ********** or email ********** .
Kind Regards,
Customer Service
