DB
Denelle B
1 reviews | Active since Nov 2013
06 May 2020, 20:34
NO ways to make contact or responses
DISGUSTING!!! We are all in such a pandemic and after a month of bouncing you charged us over R800 interest. THEN we settled the FULL amount on 26 April and you take off 10x the amount of R116 that is now outstanding after we paid the full amount that reflected on the 26 April. No1 where does the R116 come from? Why did you try and take of R1400? NOW we have R90 short in our account due to bank charges/ SICK man.
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Capfin's replyOfficial
07 May 2020, 07:40Good day Dennelle B
We acknowledge receipt of your complaint and will ensure that it is investigated.
We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind regards
Customer Service
We acknowledge receipt of your complaint and will ensure that it is investigated.
We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind regards
Customer Service
Capfin's reply07 May 2020, 07:40
Official
Good day Dennelle B
We acknowledge receipt of your complaint and will ensure that it is investigated.
We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind regards
Customer Service
We acknowledge receipt of your complaint and will ensure that it is investigated.
We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind regards
Customer Service