1 reviews | Active since Aug 2015
No proper credit assessment done, loan granted
Good day <br> <br> I received an sms notification that a loan my wife app**** for was approved through Capfin.<br> I strongly feel that proper credit assessment was not done in order to determine the credit worthiness of my spouse (Mrs N De Matos) before the loan could be approved. They have not used the expenses declared to verify her current expenses on credit bureau. My wife is over indebted and is currently living of loans.<br> <br> I feel that this is causing further strain on our financial ability. I was not aware of this loan application and have not consented to the loan.<br> <br> I would like for this to be investigated and provide information on how this loan was approved. <br> <br> I phoned Capfin on 28/8/2015 @ 14:30 and asked to speak to the manager, Mr Brian Lebaware who took my call from 087 354 000. They are not able to provide any details as I was not the one applying for the loan. We are married in community of property and this loan approval does impact me and our future abilities to get credit should the need arise. <br> <br> Please see attached screenshots of the messages I received.<br> <br> Feedback will be highly appreciated, should additional information be required, please feel free to conta
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.
Kind Regards,
Customer Service
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.
Kind Regards,
Customer Service
