MM
Mandy M
1 reviews | Active since Mar 2015
11 Jul 2018, 10:17
No monthly statement
I took a loan last year November and I haven't received monthly statement from Capfin like any other service providers! Why don't send monthly statement????
Helpful (0)
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Replies (2)
Capfin's replyOfficial
12 Jul 2018, 11:39Good day Ms Mbali
We are thankful that you contacted us with your feedback.
We apologise for any inconvenience caused and will contact you shortly in order to assist with your query.
Kind Regards
Customer Service
Best regards,
Capfin's reply12 Jul 2018, 11:39
Official
Good day Ms Mbali
We are thankful that you contacted us with your feedback.
We apologise for any inconvenience caused and will contact you shortly in order to assist with your query.
Kind Regards
Customer Service
Best regards,
Capfin's replyOfficial
13 Jul 2018, 11:10Good day Ms Mbali
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards
Customer Service
"
Best regards,
Capfin's reply13 Jul 2018, 11:10
Official
Good day Ms Mbali
We have investigated the situation and would like to provide you with the relevant feedback. We have tried to call you but have not been able to reach you and have therefore emailed you our findings.
Feel free to call us on *** or email *** for any further assistance.
Kind Regards
Customer Service
"
Best regards,