XD
Xolani D

1 reviews | Active since Feb 2014

25 Oct 2022, 17:20

No Help

Wrote them an email on 20 October about my father who’s been mentally incapacitated and that we’d like to stop deductings from going off on his account. No help of any sort at all.

0
Replies (2)
Capfin
Capfin's reply26 Oct 2022, 07:21
Official
Good day 
 
Thank you for reaching out to us. We will investigate the matter and get back to you shortly. 

One of our dedicated consultants will be in contact with you shortly to assist with your query. 
 
Sincerely

Capfin Customer Services
Capfin
Capfin's reply17 Nov 2022, 07:28
Official
Good day

We have escalated your query to the relevant stakeholders.
 
For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00
 
Kind regards 
Capfin Customer Services