DM
Dee M

1 reviews | Active since Jun 2023

20 Jan 2025, 16:28

No funds yet approved

App**** on Saturday,everything was approved yet I still haven't received my money. When I call I'm told I have to wait for 48 hours but before I never experienced that. I would apply within an hour I would have the funds in my account . I am so dissapointed in them cause I needed the fund today and I loved them for convenience but I guess they are not convenient anymore

0
Replies (2)
Capfin
Capfin's reply21 Jan 2025, 08:46
Official
Good day 
 
Thank you for alerting us to your concerns with regards to the processing of your Capfin loan application.

Please note that your request is being attended to. We apologise for any inconvenience this may have caused you.  
 
Sincerely
Capfin Customer Services
Capfin
Capfin's reply24 Jan 2025, 11:20
Official
Good day 
 
Thank you for your patience during the time we resolved your query.

Customer feedback is always welcomed by us!
For further assistance, please call us on *** or email ***
 
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00 
* Saturday and Public Holidays 08:00 – 13:00
 
Kind regards 
Capfin Customer Services