No feedback regarding my complaint

I'm really disgusted with Capfin because now II have to run after them to clear my name. This is getting put of hand now it's almost the end of the year I can't even open an account because they decided to blacklist me. If they could hand me over to credit bearreu then why is it so difficult now for you to clear my name. I want my name cleared I've given you people enough time already and you even promised that you will give me feedback but I'm still waiting. Somebody please do something. I regret the day I even decided to take you loan. People should be very careful because what you are doing is wrong