KM
Karabo M
1 reviews | Active since Aug 2011
09 Oct 2018, 14:32
NO FEEDBACK
I have app**** for a loan on thursday the 4th Oct, on friday i received a call from Capfin requesting supporting documents which where scanned and emailed through the same friday and was told that i should receive an sms with an offer by COB friday the 5th.
Today i called the call centre and was told that I do not have an offer available on the system.
How long does it take to get a loan application finalised, this is my second time dealing with Capfin and my first experience was smooth and quick.
Helpful (0)
Replies (2)0
Replies (2)
Capfin's replyOfficial
10 Oct 2018, 08:35Good day Karabo
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.
Kind regards,
Customer Service
Best regards,
Capfin's reply10 Oct 2018, 08:35
Official
Good day Karabo
Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.
Kind regards,
Customer Service
Best regards,
Capfin's replyOfficial
10 Oct 2018, 09:15Good day Karabo
Excellent service is very important to us and we value all the feedback from our customers.
We are pleased your concern has been resolved.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Service
Best regards,
Capfin's reply10 Oct 2018, 09:15
Official
Good day Karabo
Excellent service is very important to us and we value all the feedback from our customers.
We are pleased your concern has been resolved.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Service
Best regards,