SD
Samantha D

1 reviews | Active since Aug 2011

02 Oct 2017, 12:54

No effecitve communication

Acknowledgement pertaining to the fact that my account was in arrear with 1 instalment, however the account has now been paid in full. What are the reason/s as to why i've been deemed not eligable to apply for a loan, Is there a new qulifying criteria that i'm not aware of.

0
Replies (3)
Capfin
Capfin's reply03 Oct 2017, 08:05
Official

Good day Samantha

Thank you for creating the awareness regarding the service from our call centre. We will investigate your concerns and provide you with feedback soonest. Please accept our sincere apologies for the inconvenience caused.

Kind Regards,

Customer Services

Best regards,

Capfin
Capfin's reply03 Oct 2017, 11:20
Official

Good day Samantha

We appreciate your patience and the opportunity to resolve your concern. We are happy that we could conclude your query.

Feel free to call us on *** or email *** for any further assistance.

Kind Regards,

Customer Services

Best regards,

Capfin
Capfin's reply03 Oct 2017, 11:20
Official

Good day Samantha

We appreciate your patience and the opportunity to resolve your concern. We are happy that we could conclude your query.

Feel free to call us on *** or email *** for any further assistance.

Kind Regards,

Customer Services

Best regards,