No Customer Services S****s.

<p>A month or two ago I app**** for a loan from Capfin which was approved. Due to the very bad customer service s****s and the horrid way the agents made me feel I cancelled and declined their offer. I am disgusted in the way the agents carry themselves. I app**** again this morning and missed the first call. I then called in to the center and spoke with Andisiwe. I advised her that I did not have much airtime but she asked me to continue until we got cut off and she would call me straight back. She did not. 40 mins later I got a call back from a different agent who either hung up on me after her introduction or we got cut off and she is has not called me back yet. You are not dealing with animals on the other end of the phone and you need to understand how important your customer is. The agents are damaging the brand bit by bit. </p>