1 reviews | Active since Jan 2012
No call back
<p>I app**** for a loan last week already 02.06.16 and it was approved. Up until today 08.06.16 nothing was done about this afer i sent my payslips. When I call them they keep on telling me they will call me back but nothing as yet. This is very bad customer service. If the loan was approved why can they call me back so we can process the loan. Very upset client now as its been a week and nothing yet</p>
Good day Ms Pienaar
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind regards,
Customer Service
Good day Ms Pienaar
We appreciate you bringing this matter to our attention.
We are very sorry to hear that you experienced a problem with our Call Centre and would like to apologise for any inconvenience caused. We will contact you soonest to discuss the matter further.
Kind regards,
Customer Service
Mrs Meyers
We are pleased that we could contact you to assist with your query.
We value you as our customer and would like to maintain a rewarding relationship with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Service
Mrs Meyers
We are pleased that we could contact you to assist with your query.
We value you as our customer and would like to maintain a rewarding relationship with you.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Service