AN
Ande N
1 reviews | Active since Dec 2012
19 Dec 2017, 12:09
My refund
All I want from Capfin is my refund, they did not retrieve my permission to debit my account early they gave me an option to be debited after the 15th December but ofcourse when you reply to the SMS it conveniently doesn't work. I want my refund ASAP and they can debit on the agreed upon date. The story of taking December debit early doesn't fly because I tried to request a later debit I didn't at any stage approve an earlier debit.
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Replies (2)
Capfin's replyOfficial
19 Dec 2017, 14:18Hello Ande Nzimande
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.
Kind regards,
Customer Services
Best regards,
Capfin's reply19 Dec 2017, 14:18
Official
Hello Ande Nzimande
We appreciate that you took the time to bring this matter to our attention.
We will investigate your query swiftly and one of our team members will contact you as soon as possible.
Kind regards,
Customer Services
Best regards,
Capfin's replyOfficial
19 Dec 2017, 14:22Hello Ande Nzimande
Your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services
Best regards,
Capfin's reply19 Dec 2017, 14:22
Official
Hello Ande Nzimande
Your query has been investigated and we have been in contact with you. We are very pleased to advise that a satisfactory resolution has been reached.
For any further assistance please call us on *** or email *** .
Kind regards,
Customer Services
Best regards,