1 reviews | Active since May 2018
Messed up
For the last 3 months I have been waiting on tenterhooks for a message from you to let me know when there is an amount available to me again. I have never ever not paid you and have borrowed a lot of money many times from you and now I am being treated like a common ********. Not only that but when you do eventually get back to me, you send me a message saying there is an amount available to me. You do not say that I have to qualify or that there are terms or anything like that. You say there is an amount available and you even give the amount. All I apparently need do is send you proof of payment which I do and then you tell me there is no amount available to me as I do not qualify. How can I now after 3 days no longer qualify. This is so messed up. I am taking this to social media, Hello peter and to every other platform I can think of. This is cruel and uncalled for. Either you qant to do business with me and there is an amount available or not.
Thank you for informing us about the service you have received. We can assure you this is not standard practice and we will be following up on the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Thank you for informing us about the service you have received. We can assure you this is not standard practice and we will be following up on the matter.
Please accept our sincere apology for any inconvenience this may have caused you. One of our consultants will be in contact with you shortly.
Sincerely
Capfin Customer Services
Secondly I am still in exactly the same position I was before so how can the matter be resolved, all that has changed is that Capfin has come back with a final decision giving me the middle finger. But by their wording on these messages they want to give the impression that they are the good guys. So in conclusion
Capfin did not resolve the issue
Capfin will lie to you
Avoid using capfin
Secondly I am still in exactly the same position I was before so how can the matter be resolved, all that has changed is that Capfin has come back with a final decision giving me the middle finger. But by their wording on these messages they want to give the impression that they are the good guys. So in conclusion
Capfin did not resolve the issue
Capfin will lie to you
Avoid using capfin
L I A R S
L I A R S