NM
Nontsikelelo M

1 reviews | Active since Jan 2025

31 May 2025, 06:39

****med

Good morning

I have. erin ****** by Capfin, the balance of my loan was remaining 500 but they debited R880 which is the normal monthly instalment i would have understood if the day took R600 but they took R380 extra. I heed them to refund me ASAP and they tried to debit before we got paid when our agreement is last day of a month as that’s when we get paid causing unnecessary charges for failed debit order!!!

0
Replies (1)
Capfin
Capfin's reply31 May 2025, 08:02
Official
Good day
 
Thank you for alerting us to your query. We will investigate the matter and get back to you shortly. One of our dedicated consultants will be in contact with you to assist with your query. 
 
Sincerely
Capfin Customer Services