AH
Andile H
1 reviews | Active since Mar 2024
26 Mar 2024, 12:44
Mandate
I spoke with an agent yesterday who managed to assist me accordingly, was advised that I should received a debicheck mandate from my bank and accept it by 8PM, however I haven't received it, called maybe 4 times and still haven't received assistance and now when I try to log on to my account it says account is closed due to irregular activities. Please kindly assist, I've been with you guys from last and I've been a happy customer until now I'm a bit confused.
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Replies (2)0
Replies (2)
Capfin's replyOfficial
26 Mar 2024, 13:08Good day Sir/Madam
Thank you for getting in touch with us. We are investigating the processing of your Capfin loan application and will get back to you in due course.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We are investigating the processing of your Capfin loan application and will get back to you in due course.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's reply26 Mar 2024, 13:08
Official
Good day Sir/Madam
Thank you for getting in touch with us. We are investigating the processing of your Capfin loan application and will get back to you in due course.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Thank you for getting in touch with us. We are investigating the processing of your Capfin loan application and will get back to you in due course.
We apologise for any inconvenience this may have caused you.
Sincerely
Capfin Customer Services
Best regards,
Capfin's replyOfficial
03 Apr 2024, 07:48Good day
We appreciate your patience and the opportunity to resolve your query.
After successful completion of a loan application and approval being granted, Capfin loan funds take between 24-48 hours to reflect in a customer's bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We appreciate your patience and the opportunity to resolve your query.
After successful completion of a loan application and approval being granted, Capfin loan funds take between 24-48 hours to reflect in a customer's bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,
Capfin's reply03 Apr 2024, 07:48
Official
Good day
We appreciate your patience and the opportunity to resolve your query.
After successful completion of a loan application and approval being granted, Capfin loan funds take between 24-48 hours to reflect in a customer's bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
We appreciate your patience and the opportunity to resolve your query.
After successful completion of a loan application and approval being granted, Capfin loan funds take between 24-48 hours to reflect in a customer's bank account.
For further assistance, please call us on *** or email ***
Our Contact Centre operating hours are as follows:
* Monday to Friday 08:00 – 18:00
* Saturday and Public Holidays 08:00 – 13:00
Kind regards
Capfin Customer Services
Best regards,