RP
Richard P

1 reviews | Active since Jun 2018

27 Nov 2018, 22:32

Lost another customer rating 2.2 wonder why

I had 2 separate loans with Capfin. Both settled early. Now their story is they cant provide me a loan and will send me an SMS when they are ready to lend me money. Funny thing is this. I have an abundance of disposable income a good credit rating etc. You know what if this is the way they treat their loyal customers then so be it. Please Capfin remove all my details from your system as I owe you nothing. I was loyal and paid on time and settled early with interest. There is no reason not to lend to me other then not going the extra mile as I did in our agreements. Funny thing is that the website provisionally approved me and then after sending my bankstatements as you requested you decline me with a bull**** reason. What a joke you are. Rather borrow to defaulters...

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Replies (1)
Capfin
Capfin's reply29 Nov 2018, 17:55
Official
Good day Richard Potgieter

Thank you for taking the time to contact us regarding your concerns about our Loan application process.
Your request is being attended to and a specialist consultant will make contact with you shortly.

Kind Regards,

Customer Services