KM
Khutso M

1 reviews | Active since Mar 2023

20 Apr 2025, 06:31

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I was called in Thursday an the lady I spoke to requested I give her my id which I did an send change of banking details which I did. Since Thursday I'm unable to log in. It keeps kicking me out saying my ID doesn't exist on account but when I try watsap it says too many otp which I don't understand how coz it's 1st try. I have complained about this but I'm not getting assistance. I cannot get into my capfin profile

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Replies (1)
Capfin
Capfin's reply21 Apr 2025, 09:11
Official
Good day Khutso M
 
We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact you shortly. 
 
Sincerely

Capfin Customer Services