PS
Precious S
1 reviews | Active since Aug 2016
25 May 2020, 00:15
Loan paid off but they deducted from my account
Good day,
Please reverse the amount taken from my back account for the loan which I paid off and include the bank fees charged, I had requested for the paid up letter please don't you dare debit as I don't owe you anything........reverse that money now and send me a paid up letter asap now....I made means to pay the outstanding amount as in April 2020 don't you dare **** me off!!!!!!!!!!!!!!!!!!!
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Capfin's replyOfficial
25 May 2020, 12:07Good Day Ms Seakatsie
We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind Regards
Customer Service
We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind Regards
Customer Service
Capfin's reply25 May 2020, 12:07
Official
Good Day Ms Seakatsie
We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind Regards
Customer Service
We acknowledge receipt of your complaint and will ensure that it is investigated. We aim to provide a speedy resolution. Please expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Kind Regards
Customer Service