Loan application without client consent

Item: Capfin
Rating: 1
Author: Santje S

To Capfin,please stop scoring us loan application without our consent,i have app**** for Ackermans account at Denlyn mall Mamelodi,they gave my info to Capfin to score loan for me without my consent.Thats so annoying for a company to play with our personal info like that,where is confidentiality?

Helpful (0)

Replies (2)

Capfin's replyOfficial

25 Sept 2020, 09:06

Good day Santje Sekgobela

We appreciate that you took the time to bring this matter to our attention.

We will investigate your query and have a dedicated member of our team contact you shortly.

Sincerely

Capfin Customer Services

Best regards,

Capfin's reply25 Sept 2020, 09:06

Official

Best regards,

Capfin's replyOfficial

29 Sept 2020, 12:30

Good day Santje Sekgobela

Your query has been investigated and we are happy to advise that the matter has been resolved.

For further assistance, please call us on *** or email ***

Our Contact Centre operating hours are as follows:

* Monday to Friday 08:00 - 17:00
* Saturday and Public Holidays 08:00 - 13:00

Kind regards

Capfin Customer Services

Best regards,

Capfin's reply29 Sept 2020, 12:30

Official

Best regards,

Loan application without client consent

About

Community

Businesses

Follow Us