1 reviews | Active since Jan 2018
Loan application Contracted telephonically
good day
i am an existing client of Capfin and took out a loan of a R1000 in November over 3 month.and never missed a repayment.last week Tuesday the 16th of Jan i app**** again using the ussd string *134*6454# and was promptly called at 10.01am and went through the entire contract and was told my loan amount of R4600 will be in my account withen 48 hours
up to no i have received nothing and all they can tell me is there was a system glitch
this is totally unprofessional.
Good day William Singh
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction. We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.
Kind Regards,
Customer Services.
Best regards,
Good day William Singh
We are sorry that the experience when applying for a Capfin loan was not to your satisfaction. We apologise for the inconvenience and frustration this has caused you. Our office will be in contact with you shortly.
Kind Regards,
Customer Services.
Best regards,
Good day William Singh
We thank you for your patience displayed while we resolved the concerns that you raised. Customer feedback is always welcomed by us!
For any further assistance please call us on *** or email *** .
Kind Regards,
Customer Services
Best regards,
Good day William Singh
We thank you for your patience displayed while we resolved the concerns that you raised. Customer feedback is always welcomed by us!
For any further assistance please call us on *** or email *** .
Kind Regards,
Customer Services
Best regards,