Hellopeter
Share Your Experience

1 reviews | Active since Oct 2016

01 Oct 2016, 12:36

Loan

<p>I have complain regaerding Capfin pep, on December i apply loan with them for six months which i was paying R940.99 i have agree with them i will pay with terms which i did finish 3 mohts back, i even recived the document from them, but now they keep calling me that i owe them 155, 3 months back i told them i paid up my contract with them, i reversed the money last month they cam and telling me i owe them 255, i reverset as well and i told them i dont owe dont ower them can we assist me to resolved this issue they keep calling me evrytime, and it will make be bad in my credit.</p>

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Replies (3)
Capfin
Capfin's reply03 Oct 2016, 08:33
Official

Hello Dumza Nhlapo

Thank you for communicating your concerns to us and for the opportunity to investigate your complaint regarding our Collections department.

This matter will be assigned to a specialist consultant who will contact you to resolve your complaint.

Kind regards,

Customer Service

Best regards,

Capfin
Capfin's reply04 Oct 2016, 16:18
Official

Hello Dumza Nhlapo

We are pleased to have engaged with you and that your situation has been resolved.

For any further assistance please call us on *** or email *** .

Kind regards,

Customer Service

Best regards,

's update04 Oct 2016, 16:37
Reviewer Update

Hi

my issue was not resolved yet they told me lot of stories which i for one i never agree with and also their insisting i owe them and i have agrement that i paid up my account with them and the is the latter as well