KM
KayDee M

1 reviews | Active since Nov 2018

20 Nov 2018, 17:28

Letter of clearance

I settled my account which was handed over due to financial misfortunes. But now I receive calls about my outstanding amount on a loan I took in 2016. I called and cannot be directed to the correct collection firm as I want my clearance letter. I will not print or pay anything because this is a step back on my financial profile am trying to fix

0
Replies (3)
Capfin
Capfin's reply21 Nov 2018, 08:30
Official
Good day KayDee Mokoena

We welcome your feedback and are dedicated to resolving your query.  Your request is being attended to and we will be in contact with you to provide feedback.  We would like to extend our apologies for any problems we may have caused.

Kind Regards,

Customer Services
KM
KayDee M's update07 Dec 2018, 10:58
Reviewer Update
I still receive calls about amount owing and nothing about fixing this issue
KM
KayDee M's update16 Feb 2019, 00:48
Reviewer Update
I still have not received a call from you guys and I will not be blacklisted for R500